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Tenant activists picket and block phone lines of leading lettings agency

first_imgDisgruntled tenants staged a protest outside an Edinburgh lettings agency office and blocked their phone lines to demand compensation for alleged breaches of the country’s Letting Agent Code of Practice.Tenants’ union Living Rent organised the protest at Braemore Sales and Lettings in the city to support two of their members who claim they suffered emotional trauma when their home was entered without permission as well as multiple GDPR breaches of sharing of private correspondence, email, phone numbers and home address.The two friends want Braemore to pay £5,000 in compensation and say although they have had an apology, they are still waiting to get a satisfactory response to their complaints.Rosalyn Watson says she came home from work to find a stranger – the letting agent – in her room, as she hadn’t been informed of a viewing, which left her feeling unsafe.Friend Ola Olsinova claims the agent shared her private information by sending eviction notices to the wrong tenants when their landlord decided to sell the property, as well as sending private correspondence to third parties, something the agency has denied.Under the code, a tenant needs 24 hours’ notice of a viewing and needs to be present.Lettings agencyLiving Rent spokesman Rufus Bouverie says the protest was peaceful and socially distanced.He adds: “Braemore’s main director was reportedly furious about the protest and the phone blocking that we did – when members called their phone lines – and has said that he will respond to our members within two weeks, which makes it a good action. We are also starting tribunal proceedings and have told him that.”He adds that the pair’s landlord has agreed not to evict them until next March.Braemore Sales and Lettings declined to comment.Rufus Bouverie Living Rent Braemore Sales & Lettings September 17, 2020Nigel LewisOne commentjeremy clarke, Belvoir Christchurch Belvoir Christchurch 17th September 2020 at 9:12 amGood grief, the compensation culture promoted by a bunch of p***s that obviously have far too much time on their hands and very little between their ears!Log in to ReplyWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021 Home » News » Agencies & People » Tenant activists picket and block phone lines of leading lettings agency previous nextAgencies & PeopleTenant activists picket and block phone lines of leading lettings agencyLiving Rent accuses staff at Braemore Sales & Lettings of conducting a viewing at a rental property without giving 24 hours’ notice.Nigel Lewis17th September 20201 Comment2,144 Viewslast_img read more