Learning for life: Verbal abuse

first_img Comments are closed. Learning for life: Verbal abuseOn 1 Nov 2003 in Personnel Today Life Long Learning and Continuing Professional Development (CPD) are theprocesses by which professionals, such as nurses, develop and improve theirpractice. There are many ways to address CPD: formally, through attending courses,study days and workshops; or informally, through private study and reflection.Reading articles in professional journals is a good way of keeping up-to-datewith what is going on in the field of practice, but reflecting and identifyingwhat you have learned is not always easy. These questions are designed to help you to identify what you have learnedfrom studying the article. They will also help you to clarify what you canapply to practice, what you did not understand and what you need to explorefurther. 1. What makes up 90 per cent of reported incidents of violence? a) Physical abuse b) Verbal abuse c) Domestic violence d) Rape 2. ‘Language intended to cause distress to the target’ is whosedefinition of verbal abuse? a) HSE b) Cooper c) The author d) NHS 3. In the study, N = a) 66 b) 100 c) 160 d) 166 4. Which statement did the majority of females find distressing? a) 10 b) 12 c) 6 d) 15 5. Who did more than a quarter of the respondents identify as theperpetrators of verbal abuse? a) Customers and colleagues b) Colleagues and managers c) Managers and customers d) Managers and patients 6. Violence became a serious health and safety issue as a result of whichlegislation? a) Management of workplace health and safety b) Human Rights Act c) RIDDOR d) Mental Health Act 7. Scoring verbal abuse is called: a) Cognitive restructuring b) Body mapping c) Self talk d) Putting it into perspective 8. Mantras enable us to develop: a) Firewalls b) Virus checks c) Fire doors d) Virus eliminators 9. Verbal abuse can produce symptoms similar to: a) Depression b) Post-traumatic stress disorder c) Psychotic illness d) Manic depression 10. Which of the following do victims of violence not experience? a) Fatigue b) Crying c) Toothache d) Sleep disturbance Feedback1) b 2) c – Consider the three definitions given andwrite your own definition. 3) d – Do you understand the term ‘N’ used inresearch studies? If not, look it up in one of the books on research. 4) a –Read through the list and decide which statement you would find the mostdistressing. Then ask your colleagues how they feel, and discuss all of yourfeelings. 5) b – Revisit your company policy on bullying and harassmentand consider the implications for the abused and the abuser. In light of thisarticle, does it deal adequately with verbal abuse situations? 6) c 7) d– Read through these coping mechanisms again, study them carefully and reflecton times when you have used these mechanisms yourself. Were they effective foryou? If not, do you know why? 8) a 9) b – Review and update yourknowledge of post-traumatic stress disorder – see Resources Guide, page 29. 10)c – The answers to 9 and 10 are those given in the text, but all of themcould be right. Who is to say that verbal abuse cannot push someone vulnerableover the edge? And clenching the teeth when extremely stressed could causetoothache. Previous Article Next Article Related posts:No related photos.last_img

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